Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. Resolving Slowness in. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. . Adding new CPT/Procedure Codes for Use in OfficeMate/ExamWRITER. If more than one version of the DYMO Connect software is installed because the practice is attempting to utilize a 450 and 550 via a Terminal Server, the practice's IT agent will need to contact DYMO Support to. Training Rate: $150/hour. Select a provider from the list or create a new one. Heavy duty clip offers extra capacity. 0. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. Serial RS-232 cableDetails. RESOLUTION: OfficeMate Version 9 or Above Notes: If the payment amount needs to be reduced and the entire payment has already been applied, the. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). From any workstation (or the server), open OfficeMate Administration and click Setup (upper left) then select Third. The following topics describe how to map your network drives. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. Patients are added to the Quick List each time you open their exams, when their appointments are scheduled on the current day, or when you modify their information in the Patient Information Center or Patient Demographics window on the. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). 2): Ensure that OfficeMate, ExamWRITER, and OfficeMate Administration are closed on all other workstations. System Requirements | Business Associate Agreement. Click the Compatibility tab; if desired, click Change settings for all users, select the Run this program as an administrator check box, and click OK. Moving Your OfficeMate Database From One Server to Another Server Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). g. Close OfficeMate and ExamWRITER on all computers. To create a new template: Click the New button. This section tells you how to work with. To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. I’ve trained many EHR Software systems such as: MHS GENESIS (Cerner), OFFICEMATE/EXAMWRITER, NextGen, OPTIX, EYEFINITY PRACTICE MANAGEMENT/EEHR (based on EMA), COMPULINK, VISIONWEB, Modernizing. This issue primarily affects cloud-hosted environments that use Microsoft’s RemoteApp to access OfficeMate/ExamWRITER. So, for example, if you have a family with a husband, wife, boy. NOTE: Dymo has stopped producing the LabelWriter 330 and 400 and is now selling the LabelWriter 450, which properly interfaces with the current version of OfficeMate. 0. assess and mgmt service 21-30 min; 99449: Interprof. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. This Health IT Module is 2015 Edition "Cures Update" compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. Refer to the System Requirements page for a list of supported operating systems. Open OfficeMate and click Setup (upper left corner). OfficeMate Features. Community. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. Refer to the following guidelines as you deliberate upgrading to Windows 11 in your practice. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. Equipment Integration Fixes. Updating to the Current Release/Version of OfficeMate/ExamWRITER. OR. 2. 4 or 1. RESOLUTION: Open ExamWRITER. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. This certification does not represent an endorsement by the U. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. Using a Dymo LabelWriter 450 or 550 with OfficeMate. 3. Close OfficeMate/ExamWRITER on all. Workflow efficiency is critical to a successful, growing practice. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. I have been using Officemate / examwriter v11. When the installation is complete, click Close. If you are using the Synemed EyeScape ExamWRITER equipment interface on Windows 64-bit workstations, install the Synemed EyeScape software in the C:Program Files folder, NOT the C:Program Files (x86) folder. Refer to Migrating to a New OfficeMate. Click on the Insurance tab. Resolving Slowness in OfficeMate/ExamWRITER. For instructions on downloading and using the latest OM Matrix Gateway program that works with. ; Also, use the scroll bar on the right side of the Ledger to scroll through Fee Slips. In the ExamWRITER standalone main window, click Tools and select Preferences. 0. Determining What Version of Microsoft SQL Server is Being Used. The 2024 ICD-10 code changes are included in this release. For a list of our current hardware specifications (including label printers), refer to the OfficeMate/ExamWRITER System Requirements documentation. If you're updating your SQL Server version or upgrading your OfficeMate/ExamWRITER server hardware, you'll need to install the following components: Microsoft SQL Server; The latest service pack for your SQL Server edition; SQL Server Management Studio (SSMS) (version 18. , Reason for Visit, Chief Complaint, etc. Select an item in the Entry Field Name box. Updating to the Current Release/Version of OfficeMate/ExamWRITER. RESOLUTION: 1. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. OfficeMate/ExamWRITER leverages a role-based security system, which allows you to control how loosely or how tightly security is implemented in your practice. Once the new template has been named & saved, it can be edited just as any other existing template can be edited. 24). Once a payment is reversed in Receipts and Adjustments, that payment can no longer be reversed again or edited. Open the Windows. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. The following topics give you an overview to help you get started with ExamWRITER: ExamWRITER Overview OfficeMate and ExamWRITER System Requirements The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by OfficeMate ® /ExamWRITER ®: Taking The First Step. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). 4. The search criteria field appears on the right side of the window. The login window opens. To merge patients: Click Patients, and select Merge Patients. In the VSP Product Mapping window, select VSP IOF Program lab. Click the New button (bottom, center of Business Names window). 2. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. By automating everyday tasks in your practice, you and your staff can save time, and ultimately money. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. ; On your current server and workstations, disable sharing or disconnect the shared DATA. Determining What Version of Microsoft SQL Server is Being Used. NOTE: OfficeMate only supports use of DYMO LabelWriter printers with ONE version of the DYMO Connect software at a time. 0. ini file updated, navigate to the Start menu and click (All) Programs and then select OfficeMate Software Solutions. DESCRIPTION: How to add an Insurance Fee Schedule in OfficeMate. Select the Database from the Available Databases list. Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. Conquering the Digital Age. 0. If you remain on an older version, you must manually select the appropriate ICD-10 codes in ExamWRITER exams and OfficeMate fee slips to prevent your insurance claims from being rejected. 5 Devices that rely on the Zeiss FORUM, Occulus. In other cases, only the description associated with the code changed: Retired code 99201, “Brief office visit. Click the Name drop-down menu. Files Needed to Set Up the NIDEK NAVIS-EX ExamWRITER Equipment Interface; Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. We’re happy to help you, whenever you need us. EN. The new VSP interface enforces more. For more information, read the. 0707, option 1 - Eyefinity Website Services. To set up a specific piece of equipment, see the topics listed in Connecting to Diagnostic Equipment. 0. The new VSP interface enforces more stringent. 4. To modify or add doctors to whom your practice refers patients. exe. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. As new operating systems and specific editions are developed, Eyefinity continues to test its products and certify them for use those operating systems that prove to be compatible. If you are using ExamWRITER alone or with OfficeMate version 12 and below, download the EW_OptosSyncPatID. DESCRIPTION: How to access the OfficeMate/ExamWRITER Training Sandbox. Preparing to Install OfficeMate/ExamWRITER Downloading OfficeMate/ExamWRITER The training videos below will help you understand how to use OfficeMate/ExamWRITER. Older versions of OfficeMate/ExamWRITER will not autocode exams with the latest ICD-10 codes. An item for the Merit-Based Incentive Payment System 2022 regulatory reporting has been added to the OfficeMate Administration and ExamWRITER Reports menus with required submenus. Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. The Posting Date window opens. From any computer running OfficeMate/ExamWRITER (workstation or server), navigate to the Windows Start menu and complete the following steps (1-4); or, navigate to and open C:OMATE32Repair. ExamWRITER Getting Started Guide v CONTENTS 1 Installing & Activating ExamWRITER. OfficeMate; Selecting a different printer for Recalls in OfficeMate changes the Windows Default Printer (v10). The SPEX UPC CD is slightly more expensive than the Quarterly CD, but it is updated monthly instead of quarterly. The large quantity of ranges and contact lenses imported may slow down product searches. Select Change Posting Date. DESCRIPTION: How to change the Exam Default View and Exam Finalization Defaults to customize the information/text that displays and prints on Exams in ExamWRITER. Click the Security tab/option, then click Exceptions (in the General section). Click the Process button. 15. ExamWRITER Features. 0 through 12. Serial RS-232 cable. From the OfficeMate Administration main window, click Tasks, or, from the OfficeMate (location) main window, click File. The applications run entirely within your. Overview of Regulatory Updates. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. If you have additional questions about installing the Synemed EyeScape software, contact Synemed at 800. Test to see if there is a Windows permission issue for the Windows users reporting the slowness by setting all of the following OfficeMate/ExamWRITER executable files to "Run as administrator" on the Properties. The Choice is Yours. 4875. Click the Provider/Staff tab. DESCRIPTION: How to assign colors to Services in the Appointment Scheduler in Eyefinity Practice Management (EPM). Eyefinity has identified several CPT code changes that apply to eyecare. 3. At the event, you will have an opportunity to practice what you are learning. In addition, if the System (Enhanced) option is. You can use EDGEPro to get an overview, or take a deeper dive at specific variables that drive your net profit. If you are unable to view all of the Fee Slips for a certain patient in the Patient Ledger window in OfficeMate (version 10. Updating to the Current Release/Version of OfficeMate/ExamWRITER. VISUPAC software must be installed on the same computers as ExamWRITER. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. 7 or older is required for LUMA integration (formerly 3D-Eye Office by Eyemaginations ). Click the OfficeMate or ExamWRITER button below to launch the programs. To resolve the issue, contact your cloud-host and tell them to configure your hosted environment to access OfficeMate/ExamWRITER using the Microsoft Remote Desktop app. EDGEPro by GPN Technologies Deliver Performance Solutions That Redefine the Way Eye Care Professionals Run Their Practice. Multifunction Printer/Scanner/Fax devices are not supported for use with OfficeMate. CPT codes in OfficeMate/ExamWRITER have been updated to reflect the January 1, 2020, changes. This is a test environment that can be used for testing and training without. DESCRIPTION: How to add new CPT/Procedure codes for use in OfficeMate/ExamWRITER. 0. CONTACT US. Eyefinity has identified several CPT code changes that apply to eyecare. Opening OfficeMate CMS Claims with the Open HCFA Utility Number of Views 258 Unable to Run Sales Tax Register Report Since Upgrading to OfficeMate Version 12. for a brief overview of role-based security. Click to open the Utilities folder. If you are running out of disk space on your computer or server, consider moving your databases. exe. ; To print a list of all patients and their corresponding insurance carriers, create and print an Internal Marketing report from the Reports,. Open OfficeMate, click File, and select Printer Setup. 0. 5. 3. Topics include: OfficeMate/ExamWRITER System Requirements Installing. Each section is hyperlinked at the top of the page and clicking one of the linked section titles will jump to that section on the page. Upgrading OfficeMate/ExamWRITER for Existing Users. Click YES. In some cases, OfficeMate/ExamWRITER will not launch because the Login. 1. Ensure that you are logged into the network as a user with full local administrative access rights. Issue: While using the ExamWRITER ePrescribing interface, you click eRx Status on the ExamWRITER toolbar and nothing happens. Welcome to The OfficeMate® & ExamWRITER® Online Demo Server. Review the network requirements atEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. exe. After installing this release manually, you will be able to install future updates using the autoupdate feature. After installing this release manually, you will be able to install future updates using the autoupdate feature. Home; MoreIt may also be helpful to run the Deleted Patient Report to see if the patient was deleted by accident. Right-click the OfficeMate/ExamWRITER desktop icons and select Properties. 2 and newer, the login screen (LoginDotNet. Open the patient's Demographic. On the ExamWRITER Administration main window, click Activities, and select Customization. ExamWRITER Getting Started Guide v CONTENTS 1 Installing & Activating ExamWRITER. Open the Windows Task Manager. 3. On each workstation, copy the OfficeMate_Suite. . Moving Access Databases. On the OfficeMate Administration main window, click Setup, and select Customization. Click the OfficeMate or ExamWRITER button below to launch the programs. Select the OM Change INI utility. Omoto Proves there is Always More to Know with your EHRWe load OfficeMate and ExamWRITER, copy your patient data, install and setup all printers, scanners, workstation, laptop, or tablet thats needed. Open the patient’s exam in ExamWRITER. CPT Code Updates. Click New Referral. If you upgrade to OfficeMate or ExamWRITER version 7. OfficeMate Features. To modify or add provider information. 2. exe. Updating to the Current Release/Version of OfficeMate/ExamWRITER. On the PC that needs to have its Omate32. Select the eDocuments tab. 877. By default, UAC is set to notify users every time an application tries to make changes to the PC, but that can cause problems for programs like OfficeMate/ExamWRITER. 448. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. Review each help topic within the Using Equipment Interfaces section of the OfficeMate/ExamWRITER online. While it may look different than its. 0. , firewalls, antivirus) that may prevent OfficeMate/ExamWRITER from functioning. Update your hardware and software as needed. It may be possible to d ownload a newer version of 3D-Eye Office from Eyemaginations, however OfficeMate/ExamWRITER version 10. Opening the Diagnosis Codes Tab. 5254, the autoupdate function will. Click Run All. Restoring Missing Exam Data If you are already missing exam data because someone in your office unlocked an exam while it was still open and being accessed by another user, follow. 0. This is sorted by the logged in user, the practice, and by all users within the EMA network - including Eyefinity. Any of those other security measures that. No, there is no way to "merge" the two records if you entered a patient record into OfficeMate twice. Download and install the pre-install checker on your OfficeMate server. ; If the Deleted Patient report is not already shown on any tab, click the Add button in the lower left corner, click the plus sign (+) next to Patient Demographics to expand the. If you are creating a new exception:. 1 and above) on the affected. In the Privilege Level section, select the Run this program as an administrator check box, and then click OK. Click the Compatibility tab and then click Change settings for all users. 1. Click to open the Utilities folder. If you upgraded to ExamWRITER 8. ;. OfficeMate Enhancements. Resolving Slowness in OfficeMate/ExamWRITER. exe) files to "Override high DPI scaling behavior" and apply the change across the entire system, not just the application. ;. 23 and then upgrade directly to 8. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. Refer to Article 000021181 - Activating Your OfficeMate/ExamWRITER License for detailed instructions outlining how to correctly run your Activation file. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). To assign a prescription printing template to a practice location. Note: When printing labels, ensure that the quantity is not 0. If you love a cozy, comedic mystery, you'll love this 'whodunit' adventure. You can use the Quick List to efficiently move patient information from one window to another window in OfficeMate. Details. ini configuration file is blank or incorrect. . O ur data center is fully HIPAA, SSAE-16, and PCI compliant to ensure your patient data is secure. Using your SQL Server installation media, upgrade the SQL instance that was installed by the OfficeMate Server install to the SQL Server edition and version that is running on the current production server. Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. NOTE: USE THE FOLLOWING USERNAME AND PASSWORD TO LOGIN TO OfficeMate OR ExamWRITER . Updating to the Current Release/Version of OfficeMate/ExamWRITER. 0 Upgrading to OfficeMate/ExamWRITER 12. I worked diligently, as many of you have, to integrate my equipment and reduce as much paper in my practice as possible. On your OfficeMate server, open an Internet browser (Google Chrome or Mozilla Firefox) and. If you upgraded to ExamWRITER 8. If the search results do not display automatically, click the magnifying glass. Microsoft SQL Server Express is included in the OfficeMate/ExamWRITER Server installation. Installing the Equipment Interface. . Note: Patients whose retinal images were captured using the ExamWRITER Optos Integration will automatically be linked. NOTE: You cannot delete a patient's record if the patient has an open balance or an insurance balance, a scheduled. AcuityLogic. Click Start, select Programs, select OfficeMate Software Solutions, and select OfficeMate or ExamWRITER. Note: Sometimes Microsoft Windows updates enable User Account Control settings, causing OfficeMate/ExamWRITER login issues. For information about upgrading to this MIPS 2019-compliant system, visit our website. Topics include the following: Action Items. You can reach the Eyefinity Customer Care team by phone, Monday to Friday, from 6:00am–5:00pm (PST), by filling out our contact us form, or by visiting one of our support communities. (There is nothing that will be installed on your computer. This section will show you how to. For the auto code feature in ExamWRITER to work properly with unilateral procedure codes (92226, 92135, 76519, 92225, and 92235), you must ensure that separate unilateral procedure codes for each eye are set up in the Third Party Setup window in Administration (Procedure Codes tab) in OfficeMate or ExamWRITER (for example,. g. 23 and earlier prior to April 1, 2014. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. 4 Eyefinity supports OfficeMate/ExamWRITER 12. Open OfficeMate and click the Rx/Orders icon (upper icon toolbar). com. When the Maintain Documents window opens, click Setup, then select Postcards or Letters. You should only generate, load, or enter a new encryption key if you're. 23 through v11. DESCRIPTION: How to record Bounced Checks, charge patients for Bank Charges, and record replacement payments in OfficeMate. 15. To modify or add appointment schedule resources. This information is also available on the OfficeMate System Requirements page which has numerous sections that provide information regarding specific aspects of hardware and software specifications. Our compassionate customer care team is ready with a variety of tools and resources to ensure your practice can confidently leverage our software to care for. Click Tools (upper left) then select Template Maintenance. Select or resume an impression. Select a Type of product or service to delete. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. Eyefinity has notified the most popular cloud-hosting. On each workstation, copy the OfficeMate_Suite. Home; MoreInitiate the Referral in ExamWRITER. Click OK to save the provider's information. Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. Dec 30, 2022. For information about changes in earlier releases, see the. Determining What Version of Microsoft SQL Server is Being Used. 3. To remove a record from the list, click Remove. Select the Database from the Available Databases list. Welcome to The OfficeMate ® & ExamWRITER ® Education and Conference Cloud. Creating, Modifying, & Copying Security Roles. 5. Click Run. 0 Create a folder called OfficeMate Updates on your network where it can be accessed by all of the. O ur data center is fully HIPAA, SSAE-16, and PCI compliant to ensure your patient data is secure. RESOLUTION: Since the patient's payment was declined, start by reversing the patient's payment, which will reinstate their balance. Reduce staff workload by reviewing, annotating, and automatically saving image files to a patient’s chart as soon as they’re taken using integrated diagnostic equipment. OfficeMate/ExamWRITER. OfficeMate Features. 0 on Windows 10 Pro Edition and Enterprise Edition. The Customization window opens. Eyefinity Certified Partners. DESCRIPTION: How to generate a Report in OfficeMate that shows how many times a certain / specific CPT code has been billed. Topics include the following:Note: OfficeMate/ExamWRITER 12 includes a fix to prevent exam data loss; however, upgrading to OfficeMate/ExamWRITER 12 will not restore previously missing exam data. Connected to the computer through a mapped network drive . Click the Demographics tab and verify the patient’s Name and Date of Birth. On-site Training. If you are using a 15-inch monitor and your screen resolution is set to less than 1280 x 1024, you will not be able to see everything OfficeMate and ExamWRITER need to display. This page catalogs the enhancements, fixes, and known issues included in the latest OfficeMate/ExamWRITER release. Determining What Version of Microsoft SQL Server is Being Used. For more information, read the Backing Up & Restoring Data. All OfficeMate/ExamWRITER versions (ACCESS or SQL) Disk storage is becoming increasingly inexpensive. exe, Login. OfficeMate/ExamWRITER 8. RESOLUTION: Open OfficeMate Administration and click Setup (upper left), select ExamWRITER, then select Preferences. – Click the Posting Date pop-up menu arrow to choose a date on the calendar. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. While it may look different than its. 24 on all computers running OfficeMate/ExamWRITER 8. RESOLUTION: This is a multi-step process. 1. If the previous day's exams were not closed or finalized, they will continue to appear in the Open Charts tab until you close or finalize them. Deselect templates that you do not want to add to your ExamWRITER template. Setting the Color Default If images or documents frequently need to be scanned in color, setting the default scan format to color may be useful and save the time required to select the color format each time you scan an image or document into OfficeMate/ExamWRITER. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. Go to the Certified Health IT Product List (CHPL). 3. This Maintenance & Support includes the annual OfficeMate/Report WRITER/ExamWRITER license, all software upgrades, and toll-free help desk services for our software applications. Place your cursor in the first blank line at the bottom of the Selection Items box. Released December 19, 2022, for General Availability. 1 or earlier. Any marks made will not display as finding locations. 0. Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. 1. Login. 0. Patients can also manage their pharmacies. Resolution: Upgrade to the current/latest version of OfficeMate/ExamWRITER which is not affected. Show Me. However, you can manually copy the Fee Slips and other information from one record to the other and delete the duplicate patient. exe application may already be running. 15. Select the Server from the Available Servers drop-down menu. Trending Articles. If you need help locating your login credentials, please refer to the EPM support/resources page, contact [email protected]. Eyefinity Webinars:Note about Windows 10 workstations: On Windows 10 workstations, it may also be necessary to change the Windows properties for the OfficeMate/ExamWRITER executable (. 0 and 12, and follow the instructions below: Close OfficeMate and ExamWRITER on all of your computers. Enter a name for the template in the Template Name field. 8 Upgrading to OfficeMate/ExamWRITER 12. To easily access the OfficeMate/ExamWRITER Online Help System: From OfficeMate , ExamWRITER , or OfficeMate Administration ( version 15 and newer ),.